Innovamat

We're looking for an experienced Operations Software Engineer to build and own the integrations, automations, and internal tools that Sales, Marketing, Customer Success, and Finance rely on every day.

🎯 Your mission

Join the Operations team as its software engineering backbone. You’ll help bring clean architecture, testing, observability, reliability, and maintainability to a large distributed ecosystem of business systems, including CRM, marketing automation, data warehouse, classroom, billing, and logistics platforms.

🚀 Responsibilities

• Build and own integrations between core systems, including Salesforce, Iterable, the Classroom Manager platform, Jira, the data warehouse, billing systems, and others.
• Implement robust error handling, retries, idempotency, and monitoring.
• Develop on the CRM platform using Apex, Lightning Web Components, and Flows, replacing no-code complexity with maintainable, tested code where appropriate.
• Design data pipelines and synchronization processes that keep systems consistent at scale.
• Diagnose data drift caused by data quality issues, API limits, payload edge cases, and other failure modes.
• Create internal tools and services that automate manual processes for Revenue and Operations teams, from scripts to full applications.
• Apply software engineering standards, including version control, code review, CI/CD, environment management, documentation, and incident post-mortems.
• Participate in incident resolution across the Operations ecosystem, identify root causes, and implement structural fixes to prevent recurring issues.
• Evaluate build, buy, and configure options using sound technical judgment, while clearly communicating trade-offs and costs.
• Collaborate closely with Engineering and Data to ensure Operations systems and the product platform evolve coherently.
• Use AI agents and automation tools to accelerate development and design AI-assisted workflows for the business.
• Mentor colleagues with hybrid or less technical profiles and help raise the team’s technical standards.

🛠️ Requirements

• At least 5 years of professional experience as a software developer in backend or full-stack roles.
• Strong software engineering fundamentals, including data structures, APIs, testing, version control, and debugging complex systems.
• Strong command of at least one general-purpose language: Python, TypeScript/JavaScript, Java/Apex, or PHP.
• Willingness to learn additional programming languages quickly.
• Experience designing and consuming REST or GraphQL APIs, working with webhooks and asynchronous processes, and handling their failure modes.
• Good SQL skills and comfort working with data models and analytical data, including data warehouses and ETL/ELT processes.
• Strong technical judgment, including the ability to understand trade-offs, write maintainable code, and recognize when not to build something.
• Interest in the business context behind technical work and the ability to understand the needs of Sales, Marketing, and Customer Success.
• An early-adopter mindset toward AI coding agents and automation tools.
• High autonomy and ownership, with the ability to turn an unclear operational challenge into a reliable solution.
• Fluent English and conversational Spanish.

➕ Nice to have

• Experience with Salesforce development, including Apex, Lightning Web Components, SOQL, and deployments, or experience with another enterprise CRM.
• Experience with iPaaS or automation tools such as Make, Zapier, or n8n, including an understanding of their limitations.
• Experience with Databricks, dbt, Metabase, or a similar data stack.
• Background in marketing automation platforms such as Iterable, HubSpot, or Braze, including email and data deliverability.
• Experience with cloud infrastructure, particularly AWS, and infrastructure as code.
• Previous experience in a B2B or edtech company.
• A degree in Computer Science or a related field. Demonstrated ability is valued above formal education.

💻 Technology environment

You’ll work with Salesforce, Iterable, Make, Databricks/dbt, Metabase, Jira, and Classroom Manager APIs, alongside web, mobile, and data platforms built by Engineering teams. You don’t need experience with every technology listed; strong engineering fundamentals and the ability to learn quickly are essential.

🤝 Ways of working

• Aim high: Set ambitious goals and work toward meaningful improvements in mathematics education at scale.
• Take ownership: Work with autonomy and responsibility, and see how your contributions shape growth.
• Move fast: Adapt to a dynamic environment where priorities evolve and new solutions are continuously developed.
• Keep learning: Stay curious, welcome feedback, and look for ways to improve.
• Stay humble: Value ideas from every perspective and collaborate to achieve strong results.
• Enjoy the work: Contribute to an international, mission-driven team that combines high performance with a strong sense of community.