Internal Control Testing Platform Intern

We're looking for an Internal Control Testing Platform Intern to support the operation, adoption, and continuous improvement of internal control testing technology platforms, reporting solutions, and support processes.

🎯 Responsibilities

• Support the day-to-day operation, maintenance, and continuous improvement of the ZCTA-IQ platform and related ZICTT technology solutions
• Act as the first point of contact for platform support, including ticket triage, issue resolution, and coordination with development teams
• Develop, maintain, and enhance Power BI dashboards and reporting solutions
• Ensure reporting data is accurate, high quality, and aligned with business needs
• Work with business stakeholders to gather requirements, deliver training and onboarding, and drive platform adoption and user satisfaction
• Serve as the functional Subject Matter Expert (SME) for the platform
• Translate business requirements into functional solutions and support User Acceptance Testing (UAT) and release activities
• Contribute to the prioritization and delivery of platform enhancements that improve usability, efficiency, and business value
• Support the evolution of the ZCTA-IQ Agentic AI solution through testing, validation, and continuous improvement
• Identify and promote automation opportunities, operational efficiencies, and best practices for the responsible use of AI
• Monitor platform performance, reporting effectiveness, and user feedback to drive continuous service improvement
• Maintain platform documentation, knowledge articles, and support materials to enable effective knowledge sharing and operational consistency

🛠️ Requirements

• Currently pursuing a Bachelor's or Master's degree in Information Technology, Computer Science, Business Analytics, Data Analytics, Engineering, Finance, or a related field
• Interest in data analysis, reporting, technology platforms, and digital solutions
• Basic knowledge of Power BI, Excel, or other reporting and analytics tools
• Strong analytical and problem-solving skills, with attention to detail
• Good communication and stakeholder management skills
• Ability to collaborate effectively in an international and multicultural environment
• Advanced English communication skills
• Interest in AI technologies and their application to business processes

➕ Nice to have

• Academic or internship experience in analytics, reporting, audit, risk, compliance, or technology
• Familiarity with Power BI, Power Platform, or data visualization tools
• Exposure to Jira, ServiceNow, or similar collaboration and ticketing tools
• Experience using AI tools such as Microsoft Copilot, ChatGPT, or automation solutions
• Interest in software testing, UAT activities, or product support environments
• Curiosity about emerging technologies and continuous improvement initiatives

🤗 What we offer

• Paid internship of up to 30 hours per week, with a flexible schedule
• Access to LinkedIn and internal training opportunities
• Special discounts on selected brands and products, as well as banking and insurance benefits
• A welcome pack with company gadgets
• Access to workspace facilities including coffee, fruit, gaming areas, a gym, and other recreational spaces
• Summer and Christmas events, plus social clubs such as hiking, investment, and beach volleyball
• A comprehensive career plan with opportunities to work on global projects, learn from experienced professionals, and use innovative technologies

📄 Application details

• Please submit your CV in English