Infraone
About us
We are a leading provider of security services that protect critical infrastructure. With deep expertise in both cybersecurity and engineering, infraone enables industries to securely embrace a digital evolution.
The infraone mission is to provide top-tier security solutions, enabling successful and secure digital transformations that benefit our industries and empower our society.
Our values are what drive us:
Expertise: We understand the complexity of OT, ensuring critical assets and infrastructure are in the hands of the most knowledgeable engineers
Commitment: Our unwavering commitment to your security journey means we are dedicated to delivering tailored solutions to protect your assets and ensure the reliability of your systems and the availability of our support 24/7
Excellence: Excellence is our promise. We consistently deliver the highest quality of service to ensure every aspect of your security needs exceed industry standards
Trust: Trust is the foundation of our partnerships. We prioritize providing transparent and reliable services that earn your confidence
Passion: At the core of our company, you’ll find passionate people who genuinely care about the impact OT security has on both industries and society. And it’s this passionate commitment to securing digital transformation that drives us to provide exceptional service to our customers everyday.
Infraone's job offers
Network Operations Center (NOC Level 1)
Working Office hours: Rotating shifts morning, afternoon, night (every 2 weeks)
Location: Barcelona HQ - Onsite
The Opportunity
As a Level 1 NOC Technician you will be part of our follow-the-sun operations team. Your mission is to monitor, troubleshoot, and restore network services that keep our customers’ plants, labs, and critical infrastructure running securely and without interruption.
Key Responsibilities
- Continuous monitoring of LAN/WAN, Wi-Fi, firewalls, VPNs, and other network assets via dashboards and alerting tools
- First-line diagnosis and resolution of connectivity incidents (VLAN, DHCP, DNS, basic routing/switching)
- Execute standard changes (e.g., user access, guest Wi-Fi, basic policy updates) under run-books and change-control procedures
- Capture, classify, and update tickets; escalate to L2-L3 or field teams when required, ensuring accurate hand-over between shifts
- Perform daily service checks on critical systems and produce shift reports
- Maintain asset inventories and technical documentation
- Collaborate with Cyber-SOC and Infrastructure teams during security or performance events
Minimum Qualifications
- Vocational training or Associate Degree in Networks / Systems Administration (or equivalent hands-on experience)
- Working knowledge of TCP/IP, switching & routing fundamentals, and basic network services (DNS, DHCP, VPN)
- Familiarity with ticketing and monitoring platforms
- English B2 is a must(written & spoken)
Nice-to-Have
- Vendor certifications (e.g., CCNA, Fortinet NSE 4, Palo Alto ACE)
- Scripting or automation exposure (Python, Ansible)
- Experience in industrial / OT networks
Benefits and perks
Restaurant Ticket
Location
Avinguda Diagonal 416, Barcelona. Spain