We're looking for an experienced IT Owner – Last-Mile, eCommerce and Global Contract Logistics to take end-to-end ownership of a global delivery integration platform and lead relationships with strategic suppliers, supporting last-mile and eCommerce delivery within the contract logistics sector.

🎯 Responsibilities

1. Act as the single global IT owner for the delivery integration platform and its technology provider
2. Own the supplier relationship (including contractual, commercial, operational, and support aspects)
3. Serve as primary escalation and accountability point for the platform and supplier
4. Lead vendor management activities in collaboration with Procurement and Legal teams
5. Define, monitor, and enforce SLAs, KPIs, and service performance
6. Maintain visibility and control over costs, usage, and commercial commitments
7. Drive continuous improvement and supplier accountability
8. Act as global IT product owner for the delivery integration platform
9. Define and maintain platform roadmap to align with business needs and standards
10. Consolidate global requirements and influence supplier roadmap prioritization
11. Establish the platform as the standard IT solution for customer delivery integration
12. Enable integration with customer OMS, ERP, and eCommerce systems via repeatable templates
13. Reduce bespoke customer-specific solutions by enforcing global integration patterns
14. Own the platform as the central IT hub for carrier connectivity
15. Standardize carrier integration for services, tracking, labeling, documentation, and cost data
16. Ensure carrier integrations are reusable across regions and independent of local WMS platforms
17. Design and govern WMS-agnostic integration models across multiple regional WMS solutions
18. Define minimum technical/data requirements for any warehouse system to connect to the platform
19. Ensure delivery data is consistent, traceable, and finance-ready
20. Align platform outputs with finance ERP, accounting/invoicing models, audit, and controls
21. Identify opportunities for global synergies, standardization, and economies of scale
22. Lead feasibility assessments and coordinate pilots for global initiatives

🛠️ Requirements

1. Degree or formal education in IT, Computer Science, Software Engineering, or similar
2. Excellent command of English; additional languages are an advantage
3. Minimum 5 years of experience in Road Logistics
4. Strong IT background in logistics, supply chain, or enterprise platforms
5. Proven experience owning strategic SaaS solutions and supplier relationships
6. Solid understanding of last‑mile and eCommerce delivery in contract logistics
7. Good understanding of warehouse operations and WMS concepts
8. Experience operating in global, multi-system IT environments
9. Skill in translating business strategy into scalable, governed IT solutions

🤝 Key Collaboration Areas

1. Strategic technology suppliers (platform providers)
2. Procurement and Legal teams (vendor governance, contracts)
3. Global and Regional Contract Logistics Operations
4. Digital/IT Architecture and Integration teams
5. Finance, Controlling, and ERP teams
6. Commercial and Customer Solutions teams
7. Local IT teams managing regional WMS platforms
8. External vendors and customer IT teams (for troubleshooting, testing, integration support)
9. Customer and carrier IT teams (for integration and service collaboration)

🔑 Competencies

1. Strong ownership and accountability
2. Vendor management mindset for value, performance, and accountability
3. Strategic perspective with focus on long-term business alignment
4. Ability to balance global standards with local operational realities
5. Confident communication and decision-making across regions
6. Resilience in complex, multi-stakeholder environments
7. SaaS platform ownership and governance
8. API-based and event-driven integrations
9. Understanding of customer/carrier connectivity models
10. Knowledge of multi-WMS integration patterns
11. Familiarity with logistics delivery data models (shipments, events, costs)
12. Experience with finance ERP integration and audit-ready data flows
13. Understanding of SLAs, support models, and service management

1 Entrevista HR

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