Global Technology Vendor Management Expert – Software & Cloud

We're looking for an experienced Global Technology Vendor Management Expert – Software & Cloud to maximize value from strategic technology vendors while protecting against commercial, contractual, financial, operational, technology, and compliance-related value leakage.

This role acts as a trusted advisor and subject-matter expert for complex Software, SaaS, and Cloud vendor relationships. You will work across Technology, Procurement, Legal, Finance, Software Asset Management (SAM), Security, and Architecture to challenge assumptions, anticipate risks and opportunities, shape decisions, and ensure vendor commitments deliver measurable business outcomes.

🎯 Responsibilities

• Lead strategic vendor and contract governance for complex global Software, SaaS, and Cloud relationships, including accountabilities, performance frameworks, and escalation mechanisms.
• Provide expert Vendor Management input throughout the contract lifecycle, including major agreements, renewals, transformations, and commercial decisions.
• Review and challenge pricing and licensing, scope, deliverables and acceptance, SLAs and KPIs, liability and remedies, change control, dependencies, termination, transition, and exit provisions.
• Lead complex negotiations, contractual escalations, and remediation by developing fact-based positions, negotiation strategies, and BATNA.
• Apply Software, SaaS, and Cloud commercial expertise to identify cost exposure, optimization opportunities, contractual risks, and vendor lock-in.
• Build and challenge business cases and total cost of ownership (TCO) analyses, connecting commitments, consumption, spend, performance, and outcomes to identify deviations and prevent value leakage.
• Identify and manage commercial, contractual, operational, financial, technology, and compliance risks, driving remediation and escalation where required.
• Translate complex vendor matters into clear recommendations for senior decision-makers and influence internal stakeholders and vendor executives.
• Act as a Technology Vendor Management subject-matter expert by strengthening governance standards and best practices.
• Mentor Vendor Managers and support the development of team capabilities.

🛠️ Requirements

• Significant experience managing complex, strategic global Technology or IT vendors, particularly in Software, SaaS, and/or Cloud environments.
• Advanced-to-expert contract management and negotiation skills, including experience with complex agreements, renewals, commercial escalations, and remediation.
• Strong understanding of technology contracts and commercial models, including pricing and licensing, acceptance, SLAs and KPIs, liability and remedies, change control, and transition and exit.
• Strong financial and commercial acumen, including business cases, TCO, cost drivers, contractual commitments, and value-leakage identification.
• Applied Software, SaaS, and Cloud expertise sufficient to challenge vendor proposals and work credibly with technical specialists.
• Demonstrated ability to lead strategic vendor governance and manage commercial, contractual, operational, technology, and compliance risks.
• Strong strategic thinking and senior stakeholder influence, with experience working across global, cross-functional, and virtual teams.
• Excellent analytical, problem-solving, communication, and presentation skills.
• Fluency in English for legal and business communication.

➕ Nice to have

• Polish and/or Spanish language skills.
• Experience with enterprise software licensing, Software Asset Management (SAM), cloud infrastructure and consumption models, and hyperscaler environments.
• Experience supporting major technology transformations, migrations, or large-scale implementations.
• Experience with contractual performance and remedies, cybersecurity, resilience, data protection, and GDPR.
• Experience developing Vendor Management frameworks and best practices.
• Experience mentoring or coaching Vendor Management professionals.
• Experience in the pharmaceutical, healthcare, or another highly regulated industry.
• Experience with procure-to-pay (P2P), budgeting and financial management, ITIL, Agile or SAFe, project management, or change management.
• Bachelor’s degree or equivalent professional experience in Technology, Engineering, Business, or a related discipline. Advanced qualifications are beneficial.

💡 What defines success in this role

• Shape governance and improve Vendor Management standards rather than only executing established processes.
• Challenge assumptions, anticipate value leakage, and resolve complex vendor situations.
• Influence senior stakeholders and vendor executives through clear, evidence-based recommendations.
• Strengthen team capability through mentoring, coaching, and the sharing of best practices.