About Arbolus

Arbolus is the next-generation customer diligence platform, redefining how private equity investors and consultants access real, actionable, and differentiated customer insight on SaaS and technology companies.

At the core of our platform is the world’s largest database of attributable B2B customer reviews, giving investment and origination teams direct access to unique customer sentiment, and a true strategic advantage to run faster, more confident diligence on the world’s leading software assets.

Since 2018, we’ve redefined the traditional expert network model with a tech-driven approach that delivers high-impact insight at the speed of modern dealmaking. Arbolus stands out through its unique database of customer reviews accessible via the Arbolus Customer Review Library, Canopy, our market-first automated Q&A tool, and our unmatched standard of client service, because great technology should always be backed by great people.

Headquartered in London, Arbolus is a venture-backed scale-up with 170+ employees across four global hubs, including Barcelona, New York, and Gurgaon. Following a $20M Series B, we are rapidly expanding our U.S. presence as we execute our mission: to digitize human knowledge and make it instantly accessible and actionable.

About the role

As a DevOps Engineer, you will advocate and take actions towards the software development lifecycle best practices. Also, you will take ownership of the cloud infrastructure and observability.

In the DevOps squad, we typically use Terraform, AWS, Cloudflare, and scripting, whereas the software development tech stack is built on .NET, PostgreSQL, and Python for Machine Learning, with a strong emphasis on cross-team collaboration and a product-focused approach.

The team is less than one year old; therefore, we are building everything from scratch. It's a very exciting moment to join us!

Key responsibilities you will be in charge of

1. Collaboration with Teams: Work closely with Backend, Frontend, QA, and Data Science teams to support their infrastructure needs, propose new ways to work, and optimize deployment workflows.
2. Infrastructure Management: Design, discuss, deploy, and manage cloud infrastructure to ensure high availability, scalability, and cost efficiency.
3. CI/CD Pipeline: Develop, maintain, and improve CI/CD pipelines to streamline code deployment, testing, and release processes.
4. Observability & Incident Response: Help enforce observability best practices. Set up and maintain monitoring and alerting systems in Datadog to ensure performance, reliability, and rapid response to incidents.

Requirements to succeed in this role

1. 5+ years of experience in a DevOps or similar role.
2. Bachelor's degree in Computer Science or equivalent practical experience.
3. Proficiency with AWS services (EC2, ECS, S3, RDS, IAM, etc.).
4. Experience in secrets management.
5. Experience with High Availability Infrastructure and spotting Single Points of Failure.
6. Strong experience with Infrastructure as Code (IaC) tools like Terraform.
7. Familiarity with containerization technologies (e.g., Docker, Container Orchestration, optional but preferred).
8. Hands-on experience with CI/CD tools (e.g., GitHub Actions, Jenkins, or GitLab CI/CD).
9. Experience with monitoring tools (e.g., DataDog, NewRelic, or similar).
10. Incident management: root cause analysis, process, and postmortems.
11. Ownership from a holistic perspective: we take the challenges from the business point of view to the measurement of their success.

Nice to Have

1. Eager to do small contributions related to infrastructure or monitoring in programming languages outside comfort zone (TypeScript, C#).
2. MLOps experience.
3. Data Warehouse experience.
4. Experience with Zero Trust solutions.

What we offer

1. 25 days of paid time off per year + all local bank holidays
2. Private health insurance
3. Hybrid working model (3 days from the office, 2 days from home per week)2 hackathons per year
4. Claude subscription
5. Flexible remuneration for meals and transport (Coverflex)
6. Relocation package to help you with your move to Barcelona
7. Top-notch equipment to make our work efficient and smooth
8. Free coffee, tea, and snacks to boost our energy during the day
9. Last Monday of each month, we provide an office breakfast to start our week, and 2 days a week, office lunch voucher
10. Regular social activities are managed by our local Social Committees
11. Language courses to extend our knowledge (English, Spanish, Catalan, French, and Italian)
12. Discounts for Kleta, Urban Sports, and various restaurants around the office

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and/or interview process. If, due to a disability, you need assistance or adjustment in completing your application please email us at our email. Please put "Reasonable Adjustment" in the subject line and provide a brief description of the type of assistance you need. Please note that this inbox is not monitored for application status update requests.

We are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.

4 stages (HR, 2nd round with team, coding test, Final round with CTO)