We're looking for a Product Designer with experience in designing internal tools and systems to create thoughtful, effective experiences that support internal teams in achieving their best work.

🎯 Responsibilities

1. Lead the end-to-end design process for internal tools, from research and ideation to conceptualization, design, testing, and validation with operational teams.
2. Identify and define problems using insights and feedback from internal users and operational teams.
3. Design solutions that prioritize usability, speed, and functionality for power users while maintaining a consistent and enjoyable experience.
4. Advocate for and contribute to the evolution of the design system, adapting components for internal tool use cases as needed.
5. Balance feature requests, technical constraints, and workflow improvements to deliver effective solutions.
6. Collaborate closely with product managers, engineers, operations leads, and stakeholders throughout the design process.

🛠️ Requirements

1. 3+ years of experience designing digital products, with a focus on internal platforms, enterprise systems, B2B tools, or operational workflows (such as CRM systems or dashboards).
2. User-centered mindset with a passion for solving real-world problems, including those involving system constraints and complex workflows.
3. Strong UX skills, especially in flow design, systems thinking, and cross-touchpoint experiences.
4. Experience conducting user research with internal stakeholders and translating insights into actionable designs.
5. Understanding of how design can improve operational efficiency and address internal process challenges.
6. Experience designing user experiences that leverage AI-driven functionalities.
7. Ability to collaborate with non-design audiences and communicate design rationale clearly.
8. Portfolio (in English) required; accepted in PDF, website, or online platform formats.

➕ Nice to have

1. Experience designing internal tools for complex operational or regulated environments (e.g., fintech, healthcare, logistics).
2. Deep understanding of business operations, customer support processes, or agent-facing systems (such as Zendesk, Salesforce Service Cloud, or internal CRM platforms).
3. Knowledge of how AI and automation can enhance internal team capabilities, such as case routing, intelligent suggestions, or automated workflows.

🤗 We offer

1. Opportunities to accelerate your career growth in a dynamic environment.
2. Competitive benefits including a personal development budget, work-from-home budget, discounts for fitness and wellness memberships, language learning apps, and public transportation.
3. Premium subscription on a personal bank account plus subscriptions for friends and family.
4. Additional annual leave with each year of service.
5. High autonomy and access to cutting-edge technologies, working alongside a diverse and supportive team.
6. Relocation package with visa support if needed.

📢 Additional information

1. This role is hybrid based in Barcelona.
2. When applying, please include your portfolio in English (PDF, website, or online portfolio platform).