N26 is The Mobile Bank. N26 has redesigned banking to make it simple, fast and contemporary. Today N26 is one of the fastest growing banks in Europe and has more than 1 Million customers across 17 European markets and over 430 employees.

We're looking for a Senior Product Manager – Conversational Banking to drive the development and deployment of high-impact conversational capabilities and autonomous customer journeys from discovery through delivery and measured resolution outcomes.🎯 Responsibilities<ol><li>Take full product ownership of complex customer journeys and agent-facing capabilities, translating strategic priorities into clear roadmaps and squad deliverables</li><li>Lead discovery into contact drivers by developing problem statements from customer feedback, operational data, and contact centre insights</li><li>Work closely with engineering and applied AI teams to move journeys from answering questions to taking action, delivering safe autonomous resolution with robust guardrails and escalation paths</li><li>Define and monitor resolution-first metrics, containment rates, and counter-metrics to ensure operational efficiency never compromises quality or customer trust</li><li>Collaborate with operations, service partners, and peer product teams to integrate AI capabilities into agent workflows and back-office tools</li><li>Build compliance, auditability, data privacy, and customer protection into every capability from the outset</li><li>Work alongside Lead Product Managers, Data Scientists, and ML Engineers to deliver conversational experiences used by millions of customers across Europe</li></ol>🛠️ Requirements<ol><li>5+ years of product management experience</li><li>Proven track record of delivering complex digital products or major automation capabilities end to end</li><li>Hands-on experience with AI-powered, conversational, or LLM-based products in a live production environment</li><li>Strong ability to analyse datasets, define metric frameworks, and distinguish meaningful signals from vanity metrics</li><li>Pragmatic, action-oriented approach and comfort working with ambiguity in a fast-moving programme</li></ol>➕ Nice to have<ol><li>Experience in banking, fintech, or another regulated industry</li><li>Exposure to contact centre operations, BPO environments, or customer service tooling</li></ol>🤗 Benefits<ol><li>Competitive personal development budget</li><li>Work-from-home budget</li><li>Fitness and wellness discounts</li><li>Public transportation subsidies</li><li>Premium bank account subscription for you, plus subscriptions for friends and family</li><li>One additional day of annual leave for each year of service</li><li>High autonomy to help shape the ML technical agenda while working with a diverse, international team</li><li>Relocation package with visa support for those who need it</li></ol>

english

Data Analysis

Product Management

Product Roadmaps

LLMs

AI agent

Senior Product Manager

We're looking for a seasoned Senior Technical Product Manager — GenAI &amp; Agentic Systems to drive the development of AI solutions across Machine Learning and Generative AI, turning advanced models into scalable products that improve operational efficiency, compliance, and customer experiences.🎯 Responsibilities<ol><li>Partner with senior product leadership and cross-functional product managers to align your domain roadmap with the broader AI strategy.</li><li>Own complex, high-stakes AI workstreams with a high degree of autonomy.</li><li>Drive measurable business impact across areas such as back-office operations, real-time fraud and AML detection, and personalized B2C growth and marketing journeys.</li><li>Lead the end-to-end delivery of Machine Learning and GenAI initiatives, from initial hypothesis, data scoping, and evaluation framework design through production deployment and post-launch monitoring.</li><li>Act as a technical partner to Data Scientists and ML Engineers, translating business constraints into model requirements and ensuring architectures address real consumer and operational needs.</li><li>Balance rapid innovation with the security, auditability, data privacy, and reliability standards required in a regulated banking environment.</li><li>Define standards, blueprints, and self-service toolkits that enable product squads to adopt AI capabilities safely and independently.</li></ol>🛠️ Requirements<ol><li>5+ years of Product Management experience in a technology-driven environment.</li><li>Proven experience owning and launching production-grade AI/ML capabilities.</li><li>Hands-on experience taking GenAI products from concept to production, including customer-facing or platform products powered by AI.</li><li>Practical experience with Retrieval-Augmented Generation (RAG), agentic workflows such as the ReAct framework, state and memory management, function calling, and multi-agent orchestration systems.</li><li>Experience in high-volume, highly scalable technical domains such as B2C FinTech, e-commerce, or high-traffic consumer technology. Experience limited to low-scale B2B environments does not meet the requirements of this role.</li><li>Comprehensive knowledge of the AI/ML product lifecycle, including problem scoping, target metric definition, data ingestion and labeling, model training and fine-tuning, evaluation framework design, deployment, latency optimization, and continuous retraining.</li><li>Strong foundation in traditional Machine Learning methodologies, including classification, regression, and ranking or recommendation engines.</li><li>Hands-on expertise with modern LLM architectures.</li><li>Ability to evaluate trade-offs between LLMs and deterministic ML or rule-based logic across cost, inference latency, explainability, and accuracy.</li><li>Ability to define, track, and translate offline model evaluation metrics—including precision, recall, F1, confidence thresholds, and hallucination rates—into business KPIs and operational ROI.</li><li>Strong collaboration skills in Agile environments.</li><li>Understanding of financial services requirements, including GDPR, data residency, the EU AI Act, risk governance, and security controls.</li></ol>🌟 Working style<ol><li>Take pragmatic, high-velocity action and focus on creating value, balancing model perfection with incremental delivery.</li><li>Maintain high standards for system resilience and production reliability.</li><li>Communicate comfortably with Principal Data Scientists and Platform Engineers while explaining complex model behavior clearly to non-technical leaders.</li></ol>🤗 Benefits<ol><li>Competitive personal development budget.</li><li>Work-from-home budget.</li><li>Discounts on fitness and wellness memberships, language apps, and public transportation.</li><li>Premium subscription for your personal bank account, plus subscriptions for friends and family members.</li><li>One additional day of annual leave for each year of service.</li><li>High degree of autonomy and access to cutting-edge technologies.</li><li>Opportunity to work with colleagues from diverse nationalities, life experiences, and backgrounds.</li><li>Relocation package with visa support for eligible candidates.</li></ol>

Artificial Intelligence

Machine Learning

RAG 

Senior Technical Product Manager — GenAI & Agentic Systems

We're looking for a data-driven Technical Product Manager – Applied Machine Learning to build and deploy machine learning solutions that help internal teams scale operations efficiently and securely.🎯 Responsibilities<ol><li>Execute the machine learning product roadmap in partnership with Senior and Lead Product Managers, owning feature delivery from discovery through deployment.</li><li>Connect Data Scientists, ML Engineers, and business stakeholders by translating operational challenges into technical specifications, user stories, and acceptance criteria.</li><li>Deliver predictive models that address internal bottlenecks, automate back-office tasks, accelerate document verification, and improve fraud detection accuracy.</li><li>Define, monitor, and analyze performance metrics for live models, including production accuracy, latency, and false positive rates.</li><li>Identify opportunities for continuous model retraining and optimization based on business and model performance data.</li><li>Partner with engineering leads to refine product backlogs, write detailed user stories, and participate in daily sprint rituals.</li><li>Maintain a steady, reliable delivery pace while upholding strict security standards.</li></ol>🛠️ Requirements<ol><li>At least 4 years of experience as a Product Manager in a technology-driven environment.</li><li>Hands-on experience with, or a strong interest in, data products, analytics, or machine learning workflows.</li><li>Strong data fluency, including the ability to query and analyze datasets independently using SQL.</li><li>Experience using data visualization platforms to evaluate model impact and validate hypotheses.</li><li>Solid understanding of core machine learning concepts, including classification, regression, decision trees, and the model lifecycle from data collection through deployment.</li><li>Ability to interpret model evaluation metrics, including precision, recall, and F1 score, and connect them to operational outcomes such as saved handling hours or reduced fraud losses.</li><li>Ability to translate complex business rules into precise technical requirements for engineers.</li><li>Ability to explain model outputs and limitations clearly to operational teams.</li><li>Strong focus on delivering pragmatic, incremental value rather than waiting for perfect data.</li><li>Curiosity about complex backend processes and a structured approach to identifying the root causes of operational challenges.</li><li>Understanding of the security, compliance, and data privacy requirements involved in delivering software within a regulated financial institution.</li></ol>🤗 Benefits<ol><li>Personal development budget.</li><li>Work-from-home budget.</li><li>Discounts for fitness and wellness memberships.</li><li>Language app subscriptions.</li><li>Public transportation benefits.</li><li>Premium subscription for your personal bank account, plus subscriptions for friends and family members.</li><li>One additional annual leave day for each year of service.</li><li>High degree of autonomy and access to cutting-edge technologies.</li><li>Relocation package with visa support for eligible employees.</li></ol>

Data Science

Scrum

Technical Product Manager

About Joppy

Our Mission

But we met each other in 2015. Two companies after (and too much spam, selection processes and infinite human resources bugs), we decided to build our own project.

Five years later we have succeeded matching companies with tech professionals. We are specialized in talent from Spain, but day by day we receive offers from any global place.

Our community is our strength. Joppy is what it is thanks to them. We have specialists from diverse tech areas: Backend, Frontend, Fullstack, Big Data, QA, DevOps, Product, Mobile…

Founded in 2018

+3.500 tech jobs

+{total_users} Joppyters

Hi Joppyter! We're Nico, David, Felipe and Antonio… and an incredible team with five more members. We are a tech team with more than 15 years of experience that have decoded the perfect recruitment process.

Beyond sales—it's about finding the right solution for you

Give me code and I'll give you back a work of art

If product is a bingo, he always does line

Dr Jekill & Mr Hyde or Dr Designer & Mr Front?

Give me a challenge and I will return talent

Connecting talent and people… without superpowers

Development, talent, product, content... our team comes from different areas but has the same goal: the match.

Our team

Tech talent code and companies code don't need to be opposites

Job offer that really matches 100% with candidate. Candidate 100% interested in a company.

We break the code to give companies as much information as possible but candidates only answer a few questions.

We have been inside and outside tech selection process. We know how the machine works… and we are trying to fix it.

Honesty

Simplicity

Trust

Get the Joppy app on your mobile device to access all features on the go

Joppy Native App

We create a company page for you where you can showcase the most important aspects to attract talent (Employer Branding), including all the job postings you have posted. Every candidate who applies will be displayed on the platform.

Career page

+1,520 startups, scaleups & corporates

Who trust us to attract top talent

You'll have access to a dashboard where you can easily manage both your job postings and the candidates who apply. What does this dashboard include?

: The layout help you to better organize candidates you've filtered or who have progressed in the hiring proces

: Organize and sort candidates according to which step they are in the hiring process

: Take notes of the candidates to not miss relevant information about the interviews, highlights or any other relevant information.

: You can communicate directly with all the candidates who apply through the dashboard with a direct chat.

Dashboard

Frequently Asked Questions

We're sorry, there was a problem with the payment. Please try again by reviewing your payment details or contact us.

Something went wrong

You will shortly receive an email with your account details so you can start publishing offers!

Payment was successful!

The ATS, simplified.

Nothing more, nothing less

Designed to give you exactly what you need to attract, organize and connect with top tech talent.

No unnecessary extras, just a seamless way to manage your tech hiring process with ease.

We only accept offers from:

Joppy ATS

A plan for every company

Pricing

We'll perform a 'lite' evaluation (without using our full potential) to provide an assessment of the candidates applying to your job postings, highlighting the aspects that make them a good fit.

Lite vetting

Find news, tools, trends and more in our techfriendly space. Developer? Recruiter? Curious? All yours.

Latest posts (yes, we have a tech blog too)

Join the companies already using Joppy to connect with the right talent and make hiring faster, easier and more effective.

Ready to hire with Joppy?

Real stories from companies that trust Joppy to improve their hiring process.

Business cases

Performance at Joppy

Business cases - Joppy

Describe the type of profile your are always open to check...

Please,  don't use this for one-time positions

Tell us what type of candidates you are always searching for and we will send you an email every time we interview a candidate that match

Need a custom candidates feed?

Joppy Tech Talent

Every week we pick the 5 top candidates among those who have been active in Joppy, the ones that nobody would miss, and share them with you directly to your email, Whataspp or Telegram.

Once a week you'll get an email with the profile of the top 5 candidates among those who have been active in Joppy

Weekly digest on your email

No one will know you've joined

No spam from Joppy or subscribers

Leave whenever you want

Get the candidates on the privacy-focused messaging app alternative

Subscribers of the channels can not see others subscribers

Don't worry about getting messages from other subscribers

You can leave the channel as fast and easy as you join in: 1 click!

Join our channels

Get the candidates on the most used messaging app in the world

Get top active candidates on your email every week

From different markets, sizes, countries… Joppy is a place where business and techies meet each other, creating good term relationships. From peer to peer.

+1200 companies have already found tech talent using Joppy

Cool information, cool places to work, cool code.

Companies using Joppy

All the information about {name} and their open job positions posted on Joppy.

{name}'s job offers - Joppy

Name

Write us about any questions, doubts or suggestions you have

Contact with Joppy

Your profile in less than two minutes. Just a few questions… and it's done.

Only connect with job offers that match 100% with your aptitudes, expertise and needs.

No unwanted chats. Only companies from offers you have accepted can write to you.

No CV required

Get perfect matches

You decide who can talk to you

We understand your code, the dev code. Zero spam, 100% match. You have the power to choose.

Looking for your next job challenge?

In this report we take a closer look at how developers are incorporating AI into their work. To gain valuable insights and understand their usage patterns, we conducted a survey that gathered responses from 470 developers within our community

Techies & AI

We give you a sneak peek: every week we select the top candidates among those actively seeking employment and send them to you via email, WhatsApp, or Telegram. No spam, and completely anonymous!

Do you want to see top candidates without creating an account?

This report on technology hiring trends for 2024, made in colaborattion with Circular, goes beyond statistics. It captures real-world insights from those actively involved in technology hiring.

Crisis? Trends in Tech Recruitment 2024

We analyze the candidate experience from job setup to selection process, showing how each touchpoint affects hiring success, with practical tips to increase applications and reduce friction.

Candidate Experience Report

Relax, we can solve it. We are here to help you to understand techie code... and Joppy is part of it.

Any doubts?

Talent Platform + employer branding + extra services + dedicated Talent Advocate to help you on a more efficient recruiting process, saving your time and effort.

Customized

Premium service

Access to our platform without any limit: Post offers, match with developers, get vetted & manually evaluated candidates and schedule interviews with them.

Candidate's salary

Talent Platform

Match +50K developers and pay only if you hire.

You pay only if you hire!

Remember

For employers

Only 15% of developers are actively looking for a job. Focus your efforts on tech people that are really interested in working with you.

A deal between the talent and the opportunity

And match with some of our 45,000 candidates

No search required. Complete a few fields and candidates that match with your offer will be able to apply.

An expert has already done an evaluation of your candidates, but the final decision is up to you.

You are one click away to chat with the most interesting candidates. Ask them anything you need to know.

How easy is using Joppy?

1. Define your offer

2. Check candidates

3. Chat with them

Our matching system connects your offer with the right candidates. We have a database of +50K!

We manually screen all candidates before they reach you, and we add our expert opinion about their profiles. Then you can chat with candidates that match with your needs.

We're integrated with most of the ATS. Focus your effort on recruiting and save time on boring processes.

Using Joppy is free. If you don't hire, you don't pay!

Don't search

Match top candidates

ATS integration

Pay if you succeed

You will find some data about the Tech ecosystem mainly focused in Spain (Barcelona & Madrid) and some information about companies who are working remotely.

Tech salaries and ecosystem report

We analyzed the tech market from 2025 through February 2026 and compare what candidates want with what companies offer in terms of salary, work modality, and hard skills.

Tech Market Report

More than 30 pages with data, graphs and highlights on the points on which techies and those in charge of the tech selection process do not agree.

Tech selection process

We're doing something right, and it's not just us saying it; our numbers speak for themselves

30 pages of trends, statistics and data from tech sector experts: web development professionals, IT departments managers and recruiters.

Tech trend Report: predictions for 2023

We are not an agency standing between you and the candidate. We handle the noise, the sourcing, the screening and the activation, so you can focus on the interviews and the final decision. All in days, not months.

We speed up your process. You stay in control.

Tell us who you are looking for and we will show you assessed, available candidates who actually want to talk to you.

Find the person your team needs

Tell us the profile, salary and setup you're looking for.

Post your role and tell us what you need

We match your role against our community and activate the right fits.

We evaluate and activate the ones who match

No middlemen, straight to every interested candidate.

Only talk to people who applied to your offer

How it works

Fresh data to understand where hiring processes break, what tech talent values, and how to design selection journeys that build trust from the first touchpoint.

What tech talent expects from a strong Candidate Experience

Conversations with leaders, founders and tech profiles about hiring, culture, product and the everyday work behind teams that actually perform.

Hear how people building tech teams think

Interesting content

AI + human review

Validated match

With a real intent to move

Only active candidates

Top 20 best candidates

Zero noise, zero random CVs. Only evaluated candidates who chose to apply to your role.

candidates you would want to hire

Stop filtering CVs. Connect only with

You cold-message hundreds of candidates, but almost no one replies because they have no intention of moving.

You post and in 24h you have 200 CVs in your inbox. You have to filter all of them, and less than 3% are an actual match.

Our specialist team and our AI system filter every candidate so you only talk to people who are a match and want to move.

Not 200 CVs with no match, not cold outreach nobody answers

The more open slots at once, the better the price per slot

Price by number of slots

Annual plan

Pay per hire

Hiring one-off or on an ongoing basis?

Carmen Gómez

Jordi Miró

Mari Carmen Linares

Ramón Egea

What companies already hiring with Joppy say

If they reply, it's because they were already ready to move and they're a match for your role. You talk to people who genuinely want to be there.

Less ghosting

You don't waste time on candidates that go nowhere. You only talk to people who already qualify and said yes to your offer.

Quality, not volume

Why companies choose Joppy

Senior Product Manager

Job Description

N26

Benefits and perks

Location